Help & FAQ

The fastest answers to the questions families ask most.

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Getting started

What's a trip and how do I create one?

Can I plan park + cruise + combo trips?

Do I need a park account?

Budget basics

What's Spent vs Planned vs OBC vs Headroom?

Why are some categories Smart vs Static?

How do I log an expense?

Lightning Lane strategy

Why doesn't MagicCost book my LLs?

When does the LL window open?

MultiPass vs Individual — when is it worth it?

Cruise + OBC

What does my OBC apply to?

How do I plan onboard dining around OBC?

Why is the private island stop free?

Sharing with family

What can my co-planner edit?

How do I invite Maria to my trip?

Can I keep some categories private?

Billing + subscription

Free trial vs Pro — what changes?

Can I cancel anytime?

What happens when my subscription ends?

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